Warranty Coverage
Frequency Electronics Inc. (“we”, “us”, or “the Company”) stands behind the quality of our products. This Warranty Policy outlines the terms and conditions under which we provide warranty coverage for our products.
Coverage Period
- Standard Warranty: We offer a 1-year warranty on all new products purchased from Frequency Electronics Inc., unless otherwise specified.
What is Covered?
Our warranty covers defects in materials and workmanship under normal use during the warranty period. If a defect arises and a valid claim is received within the warranty period, we will either repair the product at no charge, replace the product with a new one, or issue a refund, at our discretion.
What is Not Covered?
- Misuse or Abuse: The warranty does not cover products that have been subjected to misuse, abuse, neglect, or improper maintenance.
- Unauthorized Modifications: Any unauthorized modifications or repairs void the warranty.
- Normal Wear and Tear: The warranty does not cover normal wear and tear, including scratches or minor cosmetic damages.
- Third-Party Products: Products not manufactured by Frequency Electronics Inc. are subject to the original manufacturer’s warranty terms.
How to Claim Warranty Service
To make a warranty claim, please describe the process, e.g., contact our Customer Service team with proof of purchase and a detailed description of the issue. We may require you to return the defective product for inspection.
Exclusions and Limitations
- Consequential Damages: Frequency Electronics Inc. is not liable for any incidental, consequential, or indirect damages arising from the use of our products.
- Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Contact Us
If you have any questions about our Warranty Policy or need to make a warranty claim, please contact us at:
Frequency Electronics Inc.
55 Charles Lindbergh Blvd, Uniondale, NY 11553
Email: contact@hmca.shop
Phone: +1 516 794 4500